Shipping policy

We try to ship all orders within 24 hours. If an item is out of stock, we will contact you by email to advise you why we cannot ship immediately, give you an eta as to when we will ship, and to ask if we should back-order, substitute or issue a refund.

Domestic shipping within the U.S. - Ground orders are shipped by the post office priority mail or by FedEx and arrive in 2-5 business days. If shipping to a p.o. box, we can only ship by priority mail. Priority mail is normally 2-3 days delivery, but is not guaranteed. We will not require a signature for delivery release unless requested and we will email the tracking number so that you can know when the delivery occurs. We charge 5% of the cost of the order, minimum $10.00. 2nd day air orders - to be shipped out that day, the order must be received by 12 noon EST. We will ship by Fedex and the shipping address cannot be a p.o. box. We cannot ship 2nd day air to Puerto Rico, but priority mail is normally 2-3 days. We charge 10% of the cost of the order, minimum $15.00. Overnight orders must be received by 12:00 noon EST. The charge is for delivery by the end of the next day. We charge 15%, minimum $25.00.

International shipping - as the cost depends on both the weight and dimensions of the package, the online rates are an estimate. For the exact cost for both airmail and Fedex, please email us at polyglot@wor.com or call us at 404-233-4042 with the products you want to order and we can determine the exact cost. - otherwise the website will charge as detailed below:

Canadian Customers see the option of:
Postal Service - 1-3 weeks - no real tracking - 20%, minimum $25.00.
Expedited Service - 1-3 days with tracking number - 25%, minimum $35.00.
All other International Customers see the option of:
Postal Service - 1-3 weeks - no real tracking - 20%. minimum $35.00
Expedited Service - 1-3 days with tracking number - 25%, minimum $45.00.